Olimpo Informatico

[lori63]

Salve a tutti sto aiutando mia sorella a risolvere un problema sul suo notebook. Toshiba
Sistema Oerativo Windows XP


Norton ha rilevato questo virus:
Tipo scansione: Auto-Protect Scansione
Evento: Minaccia trovata.
Minaccia: Trojan.Anserin
File: C:\programmi\file comuni\microsoft shared\web folders\ibm00001.dll
Posizione: C:\programmi\file comuni\microsoft shared\web folders
Computer: NBFIORETTI
Utente: SYSTEM
Azione intrapresa: Ripulisci non riuscito : Quarantena non riuscito : Elimina riuscito : Accesso negato
Data rilevazione: lunedì 10 dicembre 2007 12.10.12


Ho eseguito la scansione del disco come da vostra guida utilizzando Haji

questo è il log:Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 14.47.18, on 10/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Programmi\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Symantec AntiVirus\Rtvscan.exe
C:\Programmi\OpenAFS\Client\Program\afsd_service.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Programmi\Apoint2K\Apoint.exe
C:\Programmi\Java\jre1.6.0_02\bin\jusched.exe
C:\Programmi\TOSHIBA\E-KEY\CeEKey.exe
C:\Programmi\File comuni\PCSuite\DataLayer\DataLayer.exe
C:\Programmi\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Programmi\QuickTime\qttask.exe
C:\PROGRA~1\FILECO~1\PCSuite\Services\SERVIC~1.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Programmi\Apoint2K\Apntex.exe
C:\Programmi\Creative\MediaSource\Detector\CTDetect.exe
C:\Programmi\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Programmi\OpenAFS\Client\Program\afscreds.exe
C:\Programmi\FinePixViewer\QuickDCF2.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\Mozilla Firefox\firefox.exe
C:\hij\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.billingpage.info/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.lnf.infn.it
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programmi\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programmi\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Programmi\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [CeEKEY] C:\Programmi\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [DataLayer] C:\Programmi\File comuni\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Programmi\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [REGSHAVE] C:\Programmi\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Programmi\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Programmi\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKLM\..\Policies\Explorer\Run: [1] c:\windows\OpenAfsDrvMap.vbs 1
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.exe.lnk.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O4 - Global Startup: AFS Credentials.lnk = C:\Programmi\OpenAFS\Client\Program\afscreds.exe
O4 - Global Startup: Bluetooth Manager.lnk.disabled
O4 - Global Startup: ExifLauncher2.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.lnf.infn.it
O15 - Trusted Zone: http://w2kservices.lnf.infn.it
O15 - Trusted Zone: http://w2kservices.lnf.infn.it (HKLM)
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = lnf.infn.it
O17 - HKLM\Software\..\Telephony: DomainName = lnf.infn.it
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = lnf.infn.it
O20 - Winlogon Notify: AfsLogon - C:\WINDOWS\SYSTEM32\afslogon.dll
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Programmi\Symantec AntiVirus\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Programmi\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Programmi\Symantec AntiVirus\Rtvscan.exe
O23 - Service: OpenAFS Client Service (TransarcAFSDaemon) - OpenAFS Project - C:\Programmi\OpenAFS\Client\Program\afsd_service.exe

--
End of file - 8989 bytes


Grazie!

[bdoriano]

Ciao lori63,

qualche voce sospetta c'è, fai questi passaggi:

1. Disabilita il ripristino di sistema
   
2. Scarica ATF-Cleaner.
   Avvia ATF-Cleaner (serve a eliminare i files temporanei)
   Metti il segno di spunta a Select All
   (se vuoi conservare i files del cestino, togli il segno di spunta a Recycle bin)
   Clicca su Empty selected
   
3. Scarica drWeb CureIt e fagli fare una scansione completa dalla modalità provvisoria.
   
4. Riavvia il pc in modalità normale
   
5. fai queste Scansioni con GMER e posta i logs su FreeFileHosting come indicato qui.