Olimpo Informatico

[pieros]

Salve a tutti.
Mi e' capitato questo problema con windows XP. Qualche settimana fa ho aperto per la prima volta outlook 2003 (di Office) ed ho tentato invano di creare un diario agenda giornaliero, modificando qualche impostazione predefinita. Se non che, ogni volta che accendo il PC (o che lo riavvio), appare una finestrella che dice:

"impossibile chiudere Microsoft Office Word, perche' una finestra di dialogo e' aperta. Fare click su OK, passare a Word e chiudere la finestra di dialogo."

Facendo OK, dietro c'e' un'altra finestrella che dice:

"Misura non valida"

Ora, poiche' word e' chiuso, e funziona bene anche quando devo stampare qualunque qualcosa, non capisco perche' appaia sempre questo avviso!

Allora, come mi avete consigliato voi stessi qualche mese fa su questo stesso forum in occasione di un problema simile, ho usato HiJackThis_v2, e di seguito vi riporto il lungo responso:



Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 21.37.24, on 19/11/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Programmi\WIDCOMM\Software Bluetooth\bin\btwdins.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Programmi\Winamp\winampa.exe
C:\Programmi\Symantec AntiVirus\DefWatch.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programmi\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Symantec AntiVirus\Rtvscan.exe
C:\Programmi\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Programmi\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Programmi\Musicmatch\Musicmatch Jukebox\mim.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Programmi\WIDCOMM\Software Bluetooth\BTTray.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\Programmi\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Programmi\TechSmith\SnagIt 8\SnagIt32.exe
C:\Programmi\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\Programmi\TechSmith\SnagIt 8\TSCHelp.exe
C:\Programmi\TechSmith\SnagIt 8\SnagPriv.exe
C:\Documents and Settings\Administrator\Desktop\HiJackThis_v2\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Programmi\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Programmi\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programmi\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Programmi\TechSmith\SnagIt 8\SnagItIEAddin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Programmi\Winamp\winampa.exe
O4 - HKLM\..\Run: [MimBoot] C:\Programmi\Musicmatch\Musicmatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [MMTray] C:\Programmi\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OpwareSE2] "C:\Programmi\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Programmi\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Programmi\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Programmi\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Acrobat Assistant.lnk = C:\Programmi\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: SnagIt 8.lnk = C:\Programmi\TechSmith\SnagIt 8\SnagIt32.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Invia a &Bluetooth - C:\Programmi\WIDCOMM\Software Bluetooth\btsendto_ie_ctx.htm
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\WIDCOMM\Software Bluetooth\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Programmi\WIDCOMM\Software Bluetooth\btsendto_ie.htm
O12 - Plugin for .spop: C:\Programmi\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: DownloadInformation -
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Programmi\WIDCOMM\Software Bluetooth\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Programmi\Symantec AntiVirus\DefWatch.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Programmi\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Programmi\Symantec AntiVirus\Rtvscan.exe

--
End of file - 7071 bytes


Non riesco pero' a capire quale voce dovro' eliminare. Nessuna di queste sembra essere collegata al mio problema.
Chi puo' aiutarmi?
Grazie

PS. Scusatemi per la lunghezza del file log che ho copiato su questo messaggio!!