Olimpo Informatico

[LeoLibi]

Il mio pc, un Acer Aspire M5100 con scheda video ATI Radeon HD 2600 PRO e OS WIndows Vista Ultimate x32 crasha. Prima faceva blue screen invece ora a volte si spegne a volte crasha. Succede mentre gioco a videogiochi 3D e soprattutto se fullscreen. Ho installato l'hotfix per la mia scheda video, ma quando vado in gestione periferiche mi dice ATI Radeon HD 3600 al posto di 2600. Credo che sia un problema di scheda video. Guardando su internet ho letto che sarebbe utile postare il report del blue screen o una cosa simile, ma non so come fare.

Grazie in anticipo.

[bdoriano]

Ciao LeoLibi,

Puoi seguire le indicazioni di questa guida per interpretare il BSOD.

[LeoLibi]

Ho cercato su internet dopo aver usato il debugger ma non ho trovato soluzioni concrete
Il debugger dice questo:


Microsoft (R) Windows Debugger Version 6.11.0001.402 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: c:\windows\symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6002.18005.x86fre.lh_sp2rtm.090410-1830
Machine Name:
Kernel base = 0x81a09000 PsLoadedModuleList = 0x81b20c70
Debug session time: Sat Aug 14 13:53:46.459 2010 (GMT+2)
System Uptime: 0 days 4:37:16.259
Loading Kernel Symbols
...............................................................
................................................................
..........
Loading User Symbols

Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {61, 0, 805d1120, 1}

*** ERROR: Module load completed but symbols could not be loaded for amdk8.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 00000061, Clock interrupt time out interval in nominal clock ticks.
Arg2: 00000000, 0.
Arg3: 805d1120, The PRCB address of the hung processor.
Arg4: 00000001, 0.

Debugging Details:
------------------


BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_2_PROC

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 1c

STACK_TEXT:
81afec30 81ab48a5 00000101 00000061 00000000 nt!KeBugCheckEx+0x1e
81afec64 81ab663d ffffff02 000000d1 81afecf8 nt!KeUpdateRunTime+0xd5
81afec64 8a77fa9c ffffff02 000000d1 81afecf8 nt!KeUpdateSystemTime+0xed
WARNING: Stack unwind information not available. Following frames may be wrong.
81afecf8 81ab9c94 84825680 00000000 85874638 amdk8+0x1a9c
81afed50 81ab1841 00000000 0000000e 00000000 nt!PoIdle+0x2d1
81afed54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd


STACK_COMMAND: kb

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner
---------